WEB Shop Usage Guide

Select a product and add it to your cart.

Please choose your desired product and press “ADD TO CART.”
We offer shipping to the United States, Canada, EU countries, Hong Kong, Taiwan, Singapore, Thailand, Switzerland, and Vietnam.

Step 1/2

① Review your selected products and total amount.

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On the shopping cart screen, please check your items and the total amount, then press “Checkout.”

② Enter your Billing Address.

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Please enter the required information.
Our cart system is encrypted with SSL to securely protect your personal information.

③ Enter your Credit Card information.

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Select your card type, then input the card number, expiration date, and security code (if required).

Step 2/2

① Review your order details.

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If everything is correct, please click the [Confirm Order] button.

Shipping Process

For products in stock, we will ship within 10 business days after your order is confirmed (the next business day after your order).

Please note that we cannot accommodate specific delivery dates.
The delivery time varies depending on the destination. As a general guide, it takes about a week. You can check the delivery status with the tracking number provided at the time of shipment.

Shipping Fees

A flat shipping fee of 4,000 JPY applies to:

• USA
• Canada
• EU
• Hong Kong
• Taiwan
• Singapore
• Thailand
• Switzerland
• Vietnam

Customs Duties

Depending on the destination country, you may be charged customs duties locally.
Customs fees vary by country, so please check in advance.

Return Period

You may return items within 7 days of receiving your order.
After this period, we cannot accept requests for returns or exchanges.

Before returning a product, please contact us via email:takemoriyutaro@chikuhodo.co.jp

Only unopened and unused items will be accepted.

Return Shipping Fees

If the return is due to customer reasons, the customer will bear the return shipping cost.
However, if the return is due to defective or incorrect items, we will cover the return shipping costs.

Defective Products

If there is a defect due to manufacturing or shipping, we will replace the item.
If the item is out of stock, we will contact you to offer either a replacement with an equivalent item or a cancellation.